Contact Us

Store name: Kelviora
Company Name: Performance Max Media s.r.o.
Company number: 21242453
VAT number: CZ21242453
Address: Jižní 364, 270 01 Kněževes near Rakovník, Czech Republic
E-mail: info@kelviora.com
Phone: +3197010268467

Opening hours:

• Monday – Friday: 08:00 – 17:00
• Saturday and Sunday: 10:00 – 16:00

Our customer service aims to respond to your inquiries within 24 hours on business days.

Contact us for:

• Order inquiries: Track your order (tracking, status, changes).
• Product Information: Detailed information and personalization options for our lamps.
• Complaints and Feedback: Handling and resolution of any complaints or comments.
• Returns and Exchanges: Instructions for returning or exchanging products.
• Preferred contact methods: If you have any other questions or urgent matters.

Urgent Matters:
For immediate assistance, you can call us at +3197010268467

Orders & Feedback:
Send an email to info@kelviora.com or request a contact form through our website. We will ensure that we respond to your message as quickly as possible during our working hours.

Privacy and Data Processing:
"We attach great importance to your privacy. All personal data we receive is processed in accordance with the GDPR and applicable privacy regulations."

Terms of Use:
'By contacting our customer service, you agree to our terms of use.'

Our Customer Service Commitment:
We are responsible for providing a legal, courteous, and effective service.

"Do you have questions or need further assistance? Don't hesitate and contact us directly!"